Navigating LGBT+ Diversity & Inclusion in the Tourism Industry – FREE WEBINAR
The global LGBT+ travel market is valued at more than US$200B annually. Canadian destinations are well positioned to grow their share of this market. But in order to be successful, destinations and operators must ensure that LGBT+ customers feel welcome, accepted and are served in a way that exceeds their expectations and accommodates their needs.
To support efforts in developing market-ready products, CGLCC’s Navigating LGBT+ Diversity and Inclusion in the Tourism Industry helps tourism-based businesses learn about LGBT+ inclusion and how to effectively understand, value, and serve LGBT+ customers and employees.
This training is presented as a workshop webinar, live via Zoom.
The webinar is being filmed in Halifax. All times are in ADT.