Navigating LGBT+ Diversity & Inclusion in the Tourism Industry – FREE WEBINAR
The global LGBT+ travel market is valued at more than US$200B annually. Canadian destinations are well positioned to grow their share of this market. But in order to be successful, destinations and operators must ensure that LGBT+ customers feel welcome, accepted and are served in a way that exceeds their expectations and accommodates their needs.
To support efforts in developing market-ready products, CGLCC’s Navigating LGBT+ Diversity and Inclusion in the Tourism Industry helps tourism-based businesses learn about LGBT+ inclusion and how to effectively understand, value, and serve LGBT+ customers and employees.
This training is presented as a workshop webinar, live via Zoom.
This free workshop is made possible by the generous support of the Government of Canada through the Atlantic Canada Opportunities Agency (ACOA) and their Tourism Relief Fund.