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POSTPONED: LGBT+ Inclusion Training for Tourism Stakeholders – Thunder Bay March 31

Date(s)
The CGLCC, with funding support from the Government of Canada and in partnership with Tourism HR Canada, is pleased to announce we will be offering LGBT+ Inclusion Training for tourism industry stakeholders in the Thunder Bay area.
LGBT+ INCLUSION TRAINING FOR TOURISM STAKEHOLDERS:
2-STEP TRAINING PROGRAM

1. Online training module (to be completed before workshop)

2. In-Person workshop
:
– Tuesday, March 31 – 8:00am12:00pm

Program Overview:

Providing customer satisfaction goes beyond offering products and services of value. Destinations and operators also have to ensure that LGBT+ customers feel welcome and accepted, and are served in a way that exceeds their expectations. From a business perspective, LGBT+ customers are critically aware of where they spend their tourism dollars. They buy from businesses that demonstrate progressive policies and practices toward LGBT+ customers and employees. By providing LGBT+ inclusion training, you are not only demonstrating your commitment to the LGBT+ market, you are also creating a positive and inviting environment for all of your staff.

Registration Info:
The complimentary registration includes both an online module and a four-hour in-person workshop. This training helps tourism-based businesses learn about LGBT+ inclusion and how to effectively understand, value, and serve LGBT+ customers and employees. Here are the instructions to register:
• When participants click on a link below, they will be asked to Login or Create an Account.  
• Once their account is created,  they are taken to a dashboard with two courses listed.  
• The first is their online portion – there is a link to enter and begin taking the course.  
• The second listing is confirmation that they are registered for the in-person workshop.


REGISTER FOR THE ONLINE TRAINING AND THUNDER BAY WORKSHOP:
> Tuesday, March 31 – 8:00am12:00pm

Capacity: 

15 participants

Venue:
Delta Hotels by Marriott Thunder Bay, 2240 Sleeping Giant Pkwy
Free off site parking

Questions?
If you have any questions please contact Leah McCormack, Tourism Project Coordinator, at tourism@cglcc.ca.